Cranberry Gets Feedback

Testimonial about a door we cared for.

The computer has been giving me grief, my oldest daughter is giving me attitude (19 and knows it all), and I had dental work done today (my dentist is great…I just don’t like the process)…

But, I feel so good right now!

I have to share an email Cranberry received today!

Your company recently repaired our glass French door...I wanted to thank you for, first of all taking the time to determine if you could fix it, and phoning to discuss. Secondly, you did a first rate job repairing said door, and we’re delighted with the end result. Your time and attention to our request resulted in us not having to purchase an entire door (in actual fact we would have had to buy two doors to get a match). So the extra effort you took was a great cost saver for us. This is the beauty of dealing with a privately owned, local company -- it’s called “customer service”. We’ve told many people of your company and the great work and service your provide. 

Many thanks.

Jennifer Taylor

Now, don’t you feel good too?

Never underestimate the power of positive reinforcement. Pass it on.